01 What is hotel data analytics?
Hotel data analytics covers the rates, occupancy, amenities, and guest expectations across a local hotel market. Sena, a Decision AI with access to real-world data, brings decision intelligence to hotel teams. It captures competitor properties and guest input, then shows where renovation, rate, and new openings meet local demand.
02 What is RevPAR vs ADR?
ADR, average daily rate, is room revenue divided by rooms sold. RevPAR, revenue per available room, is room revenue divided by rooms available, so it reflects both rate and occupancy. Sena shows what drives both figures: what rivals offer and what guests will pay for.
03 How does Sena assess a competing hotel?
Sena captures geo-verified photos of each competing property: public areas, amenities, condition, arrival, and food and beverage. Sena scores each assessment against the same criteria, so every property is judged on what guests see.
04 What is hospitality analytics?
Hospitality analytics is the use of booking, rate, and guest data to decide how to price rooms, where to invest, and how to serve each guest segment. Sena adds geo-verified photos of competing properties and consented guest input to the data a hotel team already holds.
05 Can Sena help decide a renovation budget?
Yes. Sena compares a property with its competitive set and with what local guests treat as essential, then shows each gap beside what local guests value, so the team sets the scope and the budget.
06 How does Sena find what drives a booking?
Sena asks guests, with explicit consent, what they booked, what else they considered, and what would move them to a rival. Sena reads those answers by segment and market, beside the team's own booking data.
07 Does Sena work beyond hotels?
Yes. The same capture applies to restaurants, co-working spaces, and other hospitality formats: the competing sites, what customers expect, and what they pay.
08 Which systems does Sena connect to for hospitality teams?
Sena connects to the CRM and planning systems hospitality teams run, across 250+ integrations including Salesforce and HubSpot, and reads uploaded Excel, CSV, and PDF files, such as rate and booking exports.