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Category

The facing the shopper meets

Sena reads the shelf and the shoppers in front of it from real-world signals.

  • 190+ countries
  • 5M+ consumer network
  • 250+ integrations
The problem

Where the facing misallocates

Shelf space optimization decides how many facings each item receives, in which outlets, and at which height. Three properties of the usual inputs push space toward what already sold.

01

The planogram assumed built

THE PLAN THE SHELF AS BUILT, UNKNOWN UNMEASURED BETWEEN AUDITS PHOTOGRAPHED IN THE OUTLET THE GAP AGAINST THE PLAN, COUNTED

Allocation runs against the plan. What each store assembled differs from it, by item and by facing count, and the gap goes unmeasured between audits.

  • Space allocated to a plan.
  • The shelf as built unknown.
02

Space allocated on past share

2 FACINGS SELLS WHAT 2 PERMIT THE ALLOCATION CONFIRMS ITSELF THE CONSTRAINT READS AS DEMAND SOLD AT 2 WOULD SELL DEMAND ABOVE THE CURRENT CEILING

Facings follow last period's sales share. An item held at two facings sells what two facings permit, so the allocation confirms itself and the constraint reads as demand.

  • Share earned inside its own limit.
  • Demand above that limit unseen.
03

Empty read as weak demand

0 LOSES FACINGS AT RESET THE CAUSE DISAPPEARS GAP DATED AND PLACED THE SALE IT COST, ESTIMATED

An empty face sells zero. The item then loses share, loses facings at the next reset, and the original cause disappears into the sales history.

  • An empty facing scored as failure.
  • The lost sale absent from the file.
What Sena does for the facing

The earned facing

Sena is the decision AI with access to real-world data. It photographs the shelf as it stood in real outlets and records what shoppers bought in front of it, then asks those shoppers what they would take when a facing is empty, so space follows demand ahead of its own history.

The fixture

The shelf as built

Images from real outlets return the facing count each item held, outlet by outlet, dated.

  • Facings counted in the store.
  • The gap against the plan.
The ceiling

Demand above the constraint

The stated response covers what an item would sell at more faces, which its own history leaves out.

  • Demand past the current limit.
  • The ceiling the shelf imposes.
The gap

Availability separated from demand

An empty facing is recorded as an empty facing, so a stock failure reads as a stock failure.

  • Out of stock, dated and placed.
  • The sale it cost, estimated.
The method

Shelf space optimization

Shelf space optimization allocates a finite number of facings across a range so the category returns more from the same fixture. The shelf is a hard constraint, so every extra facing for one item removes one from another, and the decision is comparative at all times.

THE PLAN ISSUED THE SHELF BUILT ONLY ONE OF THEM SELLS ANYTHING
01

Space against the planogram

A planogram is the plan, and the shelf is what the store built. The two diverge by item and by facing count, and the divergence is where a space decision loses its basis.

Allocation against an unverified plan optimizes a fixture that exists on paper.

What the space read returns

OutputWhat it settlesWhere it goes wrong
Facing countHow many facings each item holds.Set on the last period's share.
PositionWhich shelf height and block.Fixed by supplier negotiation.
Space to sellWhether space matches contribution.Backward-looking by construction.
LocalizationWhich fixture each outlet runs.Set by store size, over shoppers.

The four are usually settled at an annual reset and left until the next one. An item whose demand rose in month two waits ten months for the space to follow.

On-shelf availability

On-shelf availability measures whether an item was there to be bought. Three reads separate the causes.

Read 01

The gap at the shelf

Whether the facing was empty when shoppers were present, dated and placed.

Read 02

The stock behind it

Whether the item was in the store or off the shelf, which is a replenishment failure over a supply one.

Read 03

The sale it cost

What the shopper took instead, or whether the trip left the category.

Planogram compliance

Planogram compliance measures the distance between the plan and the fixture. Compliance is commonly self-reported or audited quarterly across a handful of outlets, which produces a number that is hard to dispute and hard to act on. Image capture at the outlet level returns the facing count and position as they stood, so compliance becomes a measured figure per store, ahead of an estimate per chain.

Four inputs behind the face

Four collected inputs stand behind the facing read, per outlet.

InputWhat it answers
ReceiptsWhat shoppers bought at that fixture, dated to the day.
Store capturesWhich items the outlet carried, and at what facing count.
Geo-verified photosEvery face on the fixture, counted and dated.
Stated preferenceWhat a shopper takes when a facing sits empty.

The team's own numbers join separately. Planograms, sales history, replenishment records, and space-to-sales reports connect through 250+ integrations, so the plan meets the shelf.

What internal systems omit

Three questions live beyond a planogram file, and each one changes the facing.

  • What the store built. The plan records intent and holds zero rows on the fixture assembled.
  • What demand sits above the current facing count. An item's own history is bounded by the space it was given.
  • Whether the facing was empty when shoppers were there. A sales file reads that hour as weak demand.
Direct from real consumers

Shared under explicit consent

Real people share what they buy and prefer, under explicit consent. Sena captures it directly at the source, so every figure traces back to where it came from whenever a number comes under question.

Real people, real consent Zero-party data straight from the source Traceable and verifiable
Sena for shelf space optimization

Ask Sena the facing

Shelf captures and stated preference arrive from the same markets, with the outlet and the week on every figure.

4 sources · captures dated this cycle · Open the captures ↗ · figures in this exchange are illustrative
Which oneShelf or shopper

Ceiling separated from demand

Capture and stated response together show whether share reflects the shelf or the shopper.

Two causes, told apart
PricedDated and placed

Availability priced

An empty facing carries the sale it cost, dated and placed.

A cost, not a zero
DirectlyNot modelled

The comparable fixture

The same item at a different facing count elsewhere gives the counterfactual directly.

Observed, not inferred
How Sena reaches the answer

What the facing read uses

What each store built is absent from both files

Shelf space optimization built on planograms and sales history can allocate against the plan and struggles to allocate against the shelf. Sena builds every figure from real-world signals captured from the fixture photographed in a real outlet through to the receipt showing what the shopper took.

Consumer activity

Purchase at the fixture is recorded at the till, so a facing decision meets the demand in front of it.

Computer vision

Counts the facings each item held and reads its position off images captured in real stores, so compliance becomes a measured figure.

Zero-party data

Signal arrives from the consumer network under explicit consent. What a shopper takes when a facing is empty comes from that shopper.

Connect the systems

Planograms, sales history, replenishment records, and space-to-sales reports connect over 250+ integrations, so the plan meets the shelf.

Trace every answer

The outlet and capture date sit on every figure, so a facing recommendation opens onto the images and purchases behind it.

From files to databases

Planograms, reset histories, and compliance audits from prior cycles load in, outlet by outlet.

Who owns it

Who sets the facing

Four teams work the same fixture, and each one needs a different cut of it before they can act.

Category management

The space plan. Needs facings set against measured demand.

Field sales

The fixture in store. Needs compliance measured per outlet.

Supply and replenishment

Availability. Needs empty facings dated and located.

Key accounts

The reset negotiation. Needs a space case the retailer accepts.

By industry

Facings across industries

The same measured shelf, read against whatever each industry puts in front of a shopper.

01

CPG and retail

Facing count against demand, per outlet, with availability separated.

02

Beverages

Chilled against ambient placement, read by occasion.

03

Pharmacy and health

Counter and gondola position, read against own-label blocks.

04

Consumer tech

Demonstration space against the tier, read against the trade-up path.

The mechanism

Consumer to facing, three steps

One mechanism, applied per market and per category. Each step is documented, which is what carries a space case through a retailer reset.

Step 01 · Capture

Capture

Images from real outlets return the facing count, the position, and the empty gaps, dated.

  • Explicit consent on every capture
  • The fixture as built, per outlet
Step 02 · Separate

Separate

Sena splits the recorded share into what the shelf permitted and what shoppers wanted, so a ceiling reads as a ceiling.

  • Constraint told from demand
  • Availability held apart
Step 03 · Allocate

Allocate

Stated demand above the current facing count sizes the case for moving space, item by item.

  • A case sized, not asserted
  • Comparative, item against item
What changes

The planogram and the shelf

Most shelf space optimization runs on a planogram and a sales history, and the first describes a plan while the second describes what that plan permitted. Sena reads the shelf itself.

Capability areaTypical setupSena
The fixtureThe planogram as designed.The shelf as built, photographed per outlet.
Facing countSet on the last period's share.Set against demand above the current ceiling.
ComplianceSelf-reported or audited across a few outlets.Counted from images, outlet by outlet.
An empty facingA zero in the sales line.Recorded as a gap, dated and placed.
Demand above the limitBeyond reach.Stated by shoppers, with the accepted alternative.
A competing fixtureBeyond reach.The same item's facings, captured elsewhere.
Evidence at a resetA space-to-sales chart.Open any face onto the images behind it.
Use cases

Where the facing decides

Three space decisions where the shelf as built changes the answer.

01 SplitCeiling or limit

Argue for space, evidenced

Separate a ceiling effect from a demand limit so a flat share holds its face on evidence.

See competitive shelf intelligence →
02 Per storeNot per chain

Measure compliance per outlet

Count facings and positions from images, so the plan and the fixture reconcile store by store.

See pricing intelligence →
03 AttachedTo the gap

Price an availability gap

Attach the lost sale to an empty facing, dated and located.

See out-of-stock root cause →
See it on one fixture

Set one facing live

The walkthrough takes one category in one market, counts the facings each item held across a set of outlets, and separates a flat share into a shelf ceiling and a demand limit while the team watches.

What a walkthrough covers

  1. 01Facings counted from real outlet images
  2. 02The plan reconciled against the fixture
  3. 03A flat share split into ceiling and limit
  4. 04An empty facing priced in lost sales

Talk to the Rwazi team

Name the category and the markets it sells in, and we will count the shelf as it stands.

FAQ

Shelf space optimization questions

01 What is shelf space optimization?
Shelf space optimization allocates a finite number of facings across a range so the category returns more from the same fixture. Because the shelf is fixed, every extra facing for one item removes one from another. The decision covers facing count, shelf height and position, and which fixture each outlet runs.
02 What is a planogram?
A planogram is a diagram specifying which items sit where on a fixture, at what facing count, and at what height. It is the plan issued to stores. What each store assembles frequently differs from it, which is why the plan and the measured shelf are two separate things, and only one of them sells anything.
03 What is on-shelf availability?
On-shelf availability measures whether an item was present for a shopper to buy. It is the precondition for every other space figure, since a facing allocated to an item that sits empty returns zero. It also separates two different failures: stock absent from the store and stock in the store but off the shelf.
04 What is planogram compliance?
The distance between the plan issued and the fixture built. Compliance is commonly self-reported by stores or audited quarterly across a handful of outlets, which produces a figure that is hard to dispute and hard to act on. Image capture per outlet turns it into a measured number with a date attached.
05 What is share of shelf?
The proportion of facings in a category held by one supplier or one item. Read against sales share, it indicates whether space matches contribution; read against demand, it indicates whether space matches what shoppers would buy. The second comparison is the useful one, and it needs demand measured above the current facing count.
06 How is shelf space allocated?
Most commonly on the last period's sales share, sometimes weighted by margin. That method has a built-in fault: an item held at two facings sells what two facings permit, so its share reflects the constraint, and the allocation confirms itself each cycle. Breaking the loop calls for demand measured independently of the shelf.
07 How can retailers track and optimize promotional shelf space?
By capturing the promotional fixture itself, ahead of the compliance report. Promotional space is the least verified space in the store, since it is built quickly, changes weekly, and frequently differs from the plan. Dated images per outlet give the actual placement, and purchase at that fixture gives what it returned.
08 What is space to sales against space to demand?
Space to sales compares an item's facings with its sales share, which is backward-looking by construction and reproduces whatever the shelf already permitted. Space to demand compares facings with what shoppers would buy at more facings. The second is what identifies an item held below its potential, and it calls for evidence from outside the sales file.
09 How is shelf space measured in practice?
Three ways, in ascending order of reliability. From the planogram, which describes intent. From a store audit across a handful of outlets, which describes a few real shelves occasionally. And from dated image capture at the outlet level, which returns the facing count and position as they stood, per store, per week.