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Why the deal turned

Sena runs a win-loss analysis against what the category and every rival did inside the window a deal ran.

  • 190+ countries
  • 5M+ consumer network
  • 250+ integrations
The problem

What a coded reason needs

Most teams already run a deal review. Three things decide whether the reason recorded against a closed deal holds, and each one shapes the conclusion the team acts on.

01

The reason is a recollection

ENTERED DAYS LATER CLOSED-LOST · PRICE A QUARTER OF CODES HARDENS INTO A ROADMAP TESTED AGAINST THE RECORD STATED: PRICE ONE SIDE OF IT WHAT THE MARKET ACTUALLY DID THE CODE READS IN CONTEXT

A rep enters the closed-lost code days after the fact, from one side of the deal. It records an impression of the reason, and the impression hardens into a pattern once it is counted.

  • Price gets recorded as the reason because it is the reason a buyer states most readily.
  • The rep who lost and the buyer who chose describe the same event differently.
  • A quarter of coded reasons compound into a roadmap decision.
02

The market sits apart

THE DEAL RECORD ALONE SIX LOSSES READS AS A PRODUCT PROBLEM CONTROLLABLE AND NOT, MIXED AGAINST CATEGORY MOVEMENT A SOFT CATEGORY COVERAGE, NOT PRODUCT

A deal review reads the deal. What the category was doing while that deal ran sits in a separate read, so a loss inside a collapsing market reads the same as a loss inside a growing one.

  • A run of losses in a soft category reads as a product problem.
  • A run of wins in a rising category reads as a team improvement.
  • The controllable and the uncontrollable arrive mixed together.
03

The competitor move, unlogged

THE OUTCOME, ALONE CLOSED · LOST THE MOVE FELL OUTSIDE THE REVIEW THE MESSAGE GETS CORRECTED DATED INSIDE THE WINDOW MONTH 1 MONTH 2 MONTH 3 RIVAL CUT PRICE 7 OF 11 CLOSED AFTER

A rival cut price, changed a pack, or shifted position mid-cycle. The deal record carries the outcome alone, and the move that produced it sits in the market record.

  • The competitor action falls in a window the review leaves behind.
  • The team corrects a message when the cause was a price.
  • The same rival repeats the move next quarter against the same blind spot.
What Sena does for win/loss

Outcomes read against the market

Sena is the decision AI with access to real-world data. It records what buyers in each market paid and chose while the deals ran, then sets own wins and losses beside that record.

The window

The window, reconstructed

Sena reports category demand, price movement, and competitor position for the exact window a deal ran in the market.

  • Each deal window read against its own market, dated.
  • Category demand for that period, so the result reads against the conditions.
Dated moves

Competitor moves, dated

Sena dates what each rival charged and stocked inside the window, so a price move that shaped an outcome shows up as a move.

  • Rival price and promotion captured in real outlets, with the date attached.
  • The competitor set is defined per market, so the comparison holds.
It opens

A reason that carries evidence

Every conclusion opens to the market, the date, and the capture behind it. The pattern the team acts on rests on a record.

  • A stated reason gets checked against what the market did.
  • The evidence travels with the conclusion into the review.
The method

Running win/loss analysis

A win/loss program is judged on whether its conclusions hold up a quarter later. Two things decide that: how tightly the window is drawn and whether anything outside the deal record entered the analysis.

Four steps to review

Step 01

Fix the deal window and the market

Name the period each deal ran and the market it ran in. Every comparison that follows rests on holding both constant.

Step 02

Read the category for that window

Sena counts what buyers in that market paid and chose across the same dates, so the result sits against measured conditions.

Step 03

Date the competitor set

Sena reports what each rival charged, stocked, and claimed inside the window, captured in real time.

Step 04

Separate the controllable

Own outcomes report against the market line, so a result driven by a category shift separates from a result driven by execution.

Input · what it answers

What the review reads

Input 01

Receipts

What buyers in that market paid across the deal window, line by line.

Input 02

Store captures

What each rival charged and stocked inside the window, dated to the capture.

Input 03

Geo-verified photos

Competitor price, pack, and promotion read off the image, dated inside the window.

Input 04

Stated preference

What buyers in that market wanted, and the point at which they moved.

What the output returns, and what it decides

OWN WIN RATE PER MARKET BESIDE DEMAND CODED REASONS VS THE RECORD ANY FIGURE OPENS CAPTURE · MARKET · DATE SAME DATES, BOTH LINES
01

Reading the output

A win-loss analysis dashboard is worth what sits behind each figure. B2B win-loss analysis carries a longer cycle, so the window matters more. Own win rate reports per market, beside category demand for the same dates, with coded reasons set against the market record.

Any figure opens to the capture, the market, and the date it came from.

SOFT CATEGORY ARGUES COVERAGE RISING CATEGORY ARGUES EXECUTION RIVAL MOVE, DATED THE CORRECTION POINTS AT PRICE NOT AT THE MESSAGE
02

Where the pattern decides

The output earns its place when it changes something. Sena names which markets carried the losses, what the category did there, and which rival moved inside the window. A loss run inside a soft category argues for coverage, and a loss run inside a rising one argues for execution.

A rival price move dated inside the window points the correction at price, and the messaging change rests on what buyers in that market said they wanted.

Direct from real consumers

Shared under explicit consent

Real people share what they buy and prefer, under explicit consent. Sena captures it directly at the source, so every figure traces back to where it came from whenever a number comes under question.

Real people, real consent Zero-party data straight from the source Traceable and verifiable
Sena for win/loss analysis

Ask Sena why deals turned

Sena answers deal review questions from consumer data collected under explicit consent, then names what the market contributed.

4 sources · window matched to the deals · Open the captures ↗ · figures in this exchange are illustrative

What the review rests on

Each windowReconciled first

Each deal window, separately

Sena answers a deal question across the markets a team names, and reconciles each market line before reporting it.

Cross-market review
Same windowResults and demand

Read outcomes against demand

Sena places own win rate beside the recorded purchase for the same window, so a run of results reads against the category it happened in.

The category share
Every reasonOpens to a capture

Trace a reason to source

Every conclusion opens to the market, the date, and the capture. A board question about a pattern lands on the window it was read from.

Dated and traceable
How Sena reaches the answer

What the deal review reads

A deal review rests on the market record behind it

A deal review rests on the market record behind it. Sena builds every figure here from real-world signals, captured when the question needs it. It runs from what the category did that quarter through to the dated capture a team opens when a reason gets challenged.

Consumer activity

Records what buyers in each market paid and chose while the deals ran, so a result reads against category movement.

Computer vision

Reads competitor price, pack, and promotion off images captured in real stores, dated inside the deal window.

Zero-party data

Signal arrives from the consumer network under explicit consent. The market read rests on people who agreed to share what they buy and prefer.

Connect your systems

Brings the closed deal, CRM, and revenue data in through 250+ integrations, so outcomes read against the market they closed in.

Trace every answer

Each figure carries the market, the date, and the capture forward, so a stated reason opens to the capture behind it.

From files to databases

Turns scattered deal notes, exports, and spreadsheets so a review draws on every cycle the team has filed.

Who owns it

Built for the review owners

Four teams read the same record, and each one needs a different cut of it before they can act.

Revenue operations

The program. Needs a market input the coded reasons can be tested against.

Sales leadership

The correction. Needs the split between category movement and execution.

Product marketing

The message. Needs what buyers in that market said they wanted.

Competitive intelligence

The rival picture. Needs each competitor move dated inside the deal window.

By industry

Deal reviews across markets

The same record, read against the decision each category actually makes.

01

CPG and retail

Outcomes read against what the category sold in store across the same window.

02

Financial services

Where product adoption moved in the region while the deals ran.

03

Telecom

Whether subscriber movement in that market explains the run of results.

04

Consumer tech

What buyers stated they wanted, set against what they went on to buy.

The mechanism

Consumer to reason, three steps

One mechanism covers every deal window and every market. Each step is documented, which is what keeps the reason defensible.

Step 01 · Capture

Capture

Real contributors share what they buy and pay under explicit consent in the markets named.

  • Real buyers in the markets under review
  • Explicit consent on every signal
Step 02 · Read

Read

Sena reconstructs category demand and the competitor set for the exact window the deals ran in.

  • The window matched to the deals
  • Every rival move dated inside it
Step 03 · Separate

Separate

Own outcomes report against that market line, so the category share of the result arrives with its reasoning.

  • The controllable split from the uncontrollable
  • The capture behind every figure
What changes

Reasons tested against evidence

Most deal reviews read the deal record. Sena reads the market that deal ran inside.

Capability areaTypical setupSena
Where the reason comes fromCoded fields and recollection captured after the close.The market record for the window, set against the coded reason.
What sits beyond the dealThe category and the competitor set sit in a separate review.Category demand and dated rival moves were reported for the same window.
CadenceA program run quarterly, reported after the cycle closes.Collection runs for the market and window named when the question needs it.
Market granularityOne win rate across the region.Each deal window read against its own market.
Setting a stated reason in contextThe stated reason is counted as given.The coded reason sits beside what the category did in that market over the same window.
Auditing a conclusionA program summary, with the underlying records held by the provider.Any figure opens to the market, the date, and the capture.
Use cases

Three review calls

Three situations where reading a deal against its market changes the conclusion.

01 The quarterSplit in two

Split a losing quarter

Split the result into what the category did and what the team did, market by market.

See purchase driver analysis →
02 The objectionTested, dated

Test the price objection

Check whether a rival price moved inside the window, before the discount policy changes.

See promotion ROI analysis →
03 The messageMoved where it works

Correct the message

Read what buyers in that market said they wanted, then move the claim that is working into the markets missing it.

See brand perception tracking →
See it in one market

Bring a quarter, three markets.

The walkthrough reconstructs the category and the competitor set for a real deal window in the markets named and traces every figure to the capture behind it while the team watches.

What a walkthrough covers

  1. 01Category demand across the deal window in three markets named
  2. 02Competitor price and promotion dated inside that same window
  3. 03Own outcomes reported against the market line, per market
  4. 04The dated capture behind any coded reason worth tracing

Talk to the Rwazi team

Tell us the deal window and the markets, and we will bring the record.

FAQ

Win/loss analysis questions

01 What is win-loss analysis?
Win-loss analysis is a structured review of closed deals, won and lost, to establish why the outcomes happened and what to change. The conclusion is only as good as what entered it. Sena adds the market record: category demand, price movement, and the competitor set for the exact window each deal ran in, so a coded reason sits beside what the category did.
02 What is a win-loss analysis in sales?
In sales it decides where the correction goes. A run of losses in one market can come from the category softening, from a rival moving price, or from execution. Sena reports all three for the same window and market, so leadership separates what the team controlled from what the market carried.
03 How to do win-loss analysis?
Fix the deal window and the market, read what the category did across those dates, date the competitor set inside the window, and then report own outcomes against that line. Holding the window and the market constant is what makes two quarters comparable. Sena runs each step per market and dates every figure.
04 Who should own win-loss analysis, revops, or sales?
Revenue operations usually owns the program, since it holds the deal data and the reporting cadence. Sales leadership owns the correction that comes out of it. Sena serves both from one record, so the program and the decision rest on the same figures.
05 What is win-loss analysis software?
Win-loss analysis software collects deal outcomes and reports patterns across them. Most of the category reads the deal record alone. Sena connects that record through 250+ integrations and sets it against category demand and competitor movement for the same window, so the pattern carries the market it formed in.
06 What goes in a win-loss analysis dashboard?
Own win rate per market, the coded reasons, and the category demand line for the same dates. Sena adds the competitor's price and promotion dated inside the window. Every figure opens to the market, the date, and the capture behind it, so a pattern arrives with the capture behind it.
07 How does win-loss analysis improve sales performance?
It points the correction at the right thing. A message change fixes a message problem and leaves a price problem in place. Sena separates the two by dating what rivals charged inside the window and reading category demand across it, so the change the team makes matches the cause.
08 How can win-loss analysis improve product strategy?
Stated preference from buyers in that market says what they wanted and where they moved. Sena reports it beside the outcomes, so a product decision rests on what a market asked for across a measured window, with the coded fields set beside it.
09 What data does Sena use to review a deal?
Zero-party data, shared directly and on purpose by people in that market, drawn from a 5M+ consumer network under explicit consent, across 190+ countries. Sena sets it beside store captures from real outlets and beside the team's own closed-deal and CRM records through 250+ integrations.