The reason is a recollection
A rep enters the closed-lost code days after the fact, from one side of the deal. It records an impression of the reason, and the impression hardens into a pattern once it is counted.
- Price gets recorded as the reason because it is the reason a buyer states most readily.
- The rep who lost and the buyer who chose describe the same event differently.
- A quarter of coded reasons compound into a roadmap decision.