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Sena shows rider demand area by area

Sena Decision AI shows rideshare and mobility teams why riders choose a ride, a rival, or transit, area by area. Every figure traces to a rider answer, a pickup photo, or the team's own files.

  • 190+ countries
  • 5M+ consumer network
  • 250+ integrations
Live readingsExample rideshare
Top reason riders switch
Wait
Named in 33% of switches
Rival or mode named most often
Transit
Named by 31% who switched
Pickup points to fix
39 / 148
Monthly revenue at stake
243,360
39 points flagged at the curb
every figure opens a rider answer or a pickup photo
RIDER DEMAND

Demand forms before the app opens

Mobility analytics starts with trip data: every ride booked, by area and hour. Ride hailing market share moves on an earlier choice between an app, a rival, transit, or a car, and riders hold the reason.

Riders weigh more than the fare

Trip data shows fares and wait times by area. Across the ridesharing market, riders weigh both against a rival app, a bus, or their own car.

Sena:Sena captures consented input on why riders choose a ride and what would make them switch, by segment and area.

Launch cities begin with thin data

Trip files build up after launch. Riders in a new city already know what they would switch for.

Sena:Sena captures how riders in a launch city travel today and what would win them before the launch spend.

Pickup points lose riders at the curb

Trip data shows cancellations near stations and venues. The curb shows the signage, access, and space riders meet.

Sena:Sena captures geo-verified photos at the pickup points, asks names, and reads signage, access, and condition.

The decisions

Four mobility analytics decisions teams make

Mobility analytics maps where trips happen, and these four transportation analytics use cases show where rides grow.

Decision 01

Find where riders drop before the first ride

Riders state which shared mobility apps they know, have tried, and use most, by segment and area.

Decides:Whether the gap is awareness, the first-ride offer, or the service itself.

See awareness measurement by tier →
Decision 02

Launch a new city in riders' own words

Launch-city riders state how they travel, what they would pay, and what would make them try a new service.

Decides:Which offer and message lead the launch in each city.

See marketing strategies for new market entries →
Decision 03

Find why one area books fewer rides

Sena reads trip files by area beside riders' reasons and pickup photos, so the gap reads as price, wait time, rival, or access.

Decides:Which rider fix each area gets first.

See sales territory analysis →
Decision 04

Fix the pickup points riders struggle with

Sena captures geo-verified photos at the stations, venues, and campuses a question is named; and riders state the barriers they meet.

Decides:Which pickup points get new signage, a moved zone, or new instructions.

See last mile delivery optimization →
HOW A TEAM CHECKS EACH AREA

Each area figure traces to its capture

Sena ties every figure to the rider answer or photo behind it, so a team checks each area against its trip files.

A geo-verified photo per pickup point

Each access reading carries its photo, its location, and its date.

Consented input, checked before it counts

Each reason comes from a rider who chose to share it. Every capture clears a multi-level QA flow. Sena declines a capture that misses the check, and the decline stays visible.

PICKUP ACCESS GAP

Count the pickup points losing riders

Pickup access starts with two counts: the pickup points a team runs in an area and the points where a photo confirms clear access. Sena captures the second count and pairs each flagged point with the barrier rider's name.

  • Stations, venues, and campuses counted separately
  • Curb management issues sorted by signage, entry, and space
  • Revenue at stake, from the team's own revenue per pickup point
Pickup access gap calculatorExample figures
ClearTo fix
Points to fix
39
Monthly revenue at stake
243,360

The pickup access calculator shows the points to fix and monthly revenue at stake.

A walkthrough on one rider segment

A walkthrough runs Sena on one rider segment in one city, from rider answer to area decision.

By team

Which urban mobility team owns the question?

Pick the closest fit, and the walkthrough starts from that team's question.

How it works

How Sena answers a market question

Step 01 · Capture

Capture

Sena captures geo-verified photos and consumer activity in the markets a question names, when the question needs it.

Step 02 · Read

Read

Sena reads those captures beside the files and systems already in use, across 250+ integrations.

Step 03 · Compare

Compare

Sena compares the market against the plan and shows each gap, with every figure traced to its source.

TWO WAYS TO READ DEMAND

What rider answers add to mobility analytics

AreaCommon methodSena
Rider choiceTrips booked, by area and hourRiders state why they chose a ride, a rival, or transit.
New citiesRideshare industry benchmarks from other citiesHow launch-city riders travel and what would win them
Area gapsBookings by zone, compared by handFares, wait times, rival choice, and access, area by area
Pickup accessCancellation codes and support ticketsA dated photo of each named pickup point, beside the barriers riders name
AuditingTrip and rider reports matched by handEach area figure opens its rider answer or photo.

One rider segment, one market, one decision

Talk to the Rwazi team about one rider segment, one city, and the decision on the table this quarter.

FAQ

Questions the rideshare industry asks

01 What is mobility analytics?
Mobility analytics is the practice of reading trip, location, and rider data to decide where to run services, what to charge, and how to win riders. Sena, a decision AI with access to real-world data, brings decision intelligence to mobility teams by adding consented rider input and geo-verified pickup photos to the data a team holds, so each figure traces to its source.
02 What shapes the ride hailing services market?
The ride-hailing services market, also called the ridesharing market, moves on fares, wait times, coverage, and how riders split trips between apps, transit, and their own cars. Ride hailing market share shifts each time riders switch. Sena captures the reasons behind those switches by segment and city.
03 What is transportation analytics used for in ride services?
Transportation analytics reads trips, routes, and demand to plan services and set fares. For ride services, transportation analytics use cases cover where riders book and how long they wait. Sena adds riders' own reasons for choosing a ride, a rival app, or transit, by segment and area.
04 How do riders choose between ride apps and micromobility?
Riders weigh fare, wait time, reliability, and the offer each app holds against micromobility, transit, or a car. Sena captures the reasons riders give, the apps they compared, and what would make them switch, by segment and area, beside the team's own mobility analytics.
05 How does Sena support curb management at pickup points?
Sena captures geo-verified photos at the stations, venues, and campuses; a question name is assigned; and computer vision reads the signage, access, and condition of each zone. Riders add the barriers they meet there, from signage to curb space, so operations teams know which pickup points to fix first.
06 Where do Sena's figures for mobility data analytics come from?
Sena's figures come from four sources: the team's uploaded files, its connected systems, consented input from riders in Sena's consumer network, and geo-verified photos of the places a question names. Every capture clears a multi-level QA flow, and every figure traces to the capture or file behind it.
07 Which systems does Sena connect to for mobility teams?
Sena connects to the systems urban mobility teams already run across 250+ integrations, including Salesforce, HubSpot, and Microsoft Dynamics, and reads uploaded Excel, CSV, and PDF files. Rider answers and pickup photos join that data, so one answer covers trip figures and their reasons.